Your Customer Service Team That Never Sleeps
Answer customer questions instantly, capture leads automatically, and provide 24/7 support—
even when you're closed, on vacation, or just busy.
Stop Losing Customers to Unanswered Questions
Here's what happens every single day:
8:47 PM
A potential customer visits your website. They have a simple question about your services. You're closed. They leave.
2:15 PM
Someone calls during lunch. You're with another customer. They can't wait. They call your competitor.
Saturday
Weekend shoppers want instant answers. You're enjoying your day off. Opportunity lost.
How many leads are you losing every week?
The average business loses 15-30 potential customers per month just from unanswered questions.
What if every question got answered instantly?
That's exactly what an AI chatbot does.
Meet Your New Customer Service Team
An AI chatbot that knows YOUR business inside and out
24/7 Availability
Never miss a lead again. Your chatbot answers questions at 2 AM, on holidays, and while you're on vacation.
Instant Responses
No more "we'll get back to you." Customers get answers in seconds, not hours or days.
Knows Your Business
We train the AI on your services, pricing, policies, and FAQs. It sounds like you—not a generic bot.
Automatic Lead Capture
When someone needs more info, the chatbot captures their contact details and notifies you immediately.
Smart Escalation
Can't answer a complex question? The bot gracefully hands off to you with full context of the conversation.
Insights & Analytics
See what customers are asking about most. Use these insights to improve your service and marketing.
It's like hiring a customer service rep who works 24/7, never takes a break, and costs 90% less
How It Works
From setup to serving customers in 4 simple steps
We Learn Your Business
- Discovery call about your services
- Review your website, FAQs, policies
- Document common questions
We Build Your Chatbot
- Train AI on your knowledge base
- Configure tone and personality
- Set up lead capture and notifications
You Test & Approve
- We show you the chatbot in action
- Test with real questions
- Refine until it's perfect
We Launch
- Add chatbot to your website
- Start capturing leads 24/7
- Monitor and improve ongoing
Timeline: 1-2 Weeks from Kickoff to Launch
Most of that is training and testing to make sure it's perfect for your business.
See It In Action
Here's what a real conversation looks like
Hi! I'm the Shoreline Insurance assistant. How can I help you today?
Do you offer business insurance for contractors?
Yes! We specialize in contractor insurance including general liability, workers' compensation, and commercial auto coverage. We work with all types of contractors including electricians, plumbers, and general contractors.
What type of contractor work do you do?
I'm an electrician. What's the typical cost?
For electricians, general liability coverage typically ranges from $500-1,500 annually depending on your revenue, number of employees, and coverage limits. Every business is different though!
I'd love to get you an accurate quote. Can I grab your name and best contact info?
This entire conversation took 90 seconds. The customer got answers, you got a qualified lead.
And it works 24/7, even when you're asleep.
Simple, Transparent Pricing
Choose the plan that fits your business
Basic
Perfect for small businesses
+ $499 setup fee
- Up to 50 FAQs in knowledge base
- Unlimited conversations
- Basic lead capture
- Email notifications
- Monthly usage reports
- Email support
Professional
Most popular • Best value
+ $699 setup fee
- Everything in Basic, plus:
- Unlimited knowledge base
- Advanced lead qualification
- SMS + Email notifications
- Weekly insights & analytics
- Priority support
- 30-day money-back guarantee
Enterprise
For high-volume businesses
+ $999 setup fee
- Everything in Professional, plus:
- CRM integration
- Multi-language support
- Real-time analytics dashboard
- Dedicated account manager
- Phone support
All plans include 30-day money-back guarantee • No long-term contracts • Cancel anytime with 30 days notice
Custom enterprise solutions available for businesses with unique needs
The Math is Simple
One captured lead pays for the service
What you get in return:
- Average business captures 15-20 qualified leads per month
- Answers 200+ questions automatically
- Saves 10-15 hours of staff time
- Works 24/7/365 with no sick days or vacations
If just ONE lead closes per month...
The chatbot has paid for itself (and probably made you money)
The real question isn't "Can I afford it?"
It's "Can I afford NOT to have it?"
Common Questions
How is this different from just using ChatGPT?
ChatGPT doesn't know your business, doesn't integrate with your website, and doesn't capture leads. You'd have to copy each customer question, paste it into ChatGPT, explain your business context every time, then copy the answer back. Our chatbot is trained specifically on YOUR business, embedded on your site, and handles everything automatically—24/7.
What if the chatbot doesn't know the answer to something?
The chatbot is programmed to say "That's a great question! Let me connect you with someone who can help" and immediately capture their contact info for follow-up. It never makes up answers or pretends to know something it doesn't. You get notified immediately, and the customer knows they'll hear from you soon.
Will customers know they're talking to a bot?
Yes—we're upfront about it. The chatbot introduces itself as your AI assistant, not a human. Modern customers actually prefer this transparency. They know they're getting instant answers (which they love) rather than waiting for a human. Plus, it sets proper expectations for complex questions that need human follow-up.
How long does setup take?
Typically 1-2 weeks from our initial call to going live. This includes: learning your business (1 discovery call), building and training the chatbot (we handle this), testing with you (1-2 sessions), and deploying to your website (we handle this too). Most of the time is spent making sure it's perfect for your specific business.
Can I update the chatbot's knowledge over time?
Absolutely! Your monthly service includes regular updates. When you launch a new service, change pricing, or update policies—just let us know and we'll update the chatbot. Professional and Enterprise plans include weekly updates. We also proactively improve it based on the questions customers are asking.
What if I'm not satisfied?
We offer a 30-day money-back guarantee. If you're not happy with the chatbot within the first month, we'll refund your first monthly payment. No questions asked. Plus, there are no long-term contracts—cancel anytime with 30 days notice.
I don't get much website traffic. Will this still help?
Even if you only get 10-20 visitors per week, converting just ONE of those into a lead (that you might have otherwise lost) makes it worthwhile. Remember: the chatbot works 24/7, captures leads you'd miss outside business hours, and the price is the same whether you get 10 or 1,000 conversations per month.
Ready to Never Miss a Lead Again?
See your custom chatbot in action. Free demo, no pressure, no commitment.
Questions? Email: info@shorelinewebsolutions.com